WHAT IS SMART TOURISM?
Smart tourism is about leveraging technology to create a more enjoyable, efficient, and sustainable tourism experience for both citizens and tourism providers.
It aims to provide personalized, seamless, and immersive experiences to citizens, both residents and tourists, while also improving the sustainability and environmental impact of tourism. It involves the use of smart destination management systems that collect and analyze data to inform decision-making, optimize resource allocation, and enhance the quality of tourism products and services.
That’s SMIITY!
WHAT DOES SMART TOURISM AIM FOR?
Innovation
Use advanced technologies and approaches to offer visitors personalized and immersive travel experiences.
Sustainability
Promote sustainable practices like reducing carbon emissions, conserving natural resources, and minimizing the impact on local communities.
Competitiveness
Enhance the competitiveness of destinations by using technology to optimize resource usage, improve visitor experience, and enhance overall attractiveness.
Collaboration
Align tourism initiatives with the needs and interests of all stakeholders, among tourism boards, government agencies, local communities and private sector businesses.
Inclusivity
Create opportunities for all visitors, including seniors, people with disabilities, and those from diverse cultural backgrounds, to have equal access.
WHO BENEFITS FROM SMART TOURISM SOLUTIONS?
Citizens:
Smart tourism initiatives focus on meeting the needs and preferences of tourists by providing them with personalized and immersive experiences, enhancing their travel experience.
Destination management organizations (DMOs):
Smart tourism solutions help DMOs manage destinations, understand visitor behavior and preferences, promote sustainable tourism practices, and attract more visitors.
Tourism service:
Smart tourism helps service providers such as hotels, restaurants and tour operators to improve the quality of their offers, enhance the visitor experience, and increase their touristic competitiveness.
Government agencies:
Governments can support the development of smart tourism by providing funding, policy guidance, and regulatory frameworks at the local, regional, and national levels.
Local communities:
Local communities can ensure that smart tourism initiatives are sustainable and respectful of local cultures and traditions, as they are often the hosts of tourism destinations.
WHO BENEFITS FROM OUR SMART TOURISM SOLUTION?
Learn more about our smart tourism platform and how it can be adapted to your needs.
For Territories
Municipalities, regions and cities
Learn more
For Businesses
Local & tourism-related 
businesses
Learn more
For Citizens
Travelers & Residents
Learn more
HOW CAN SMART TOURISM KEEP INNOVATING?
Technological advances
Digital advances enable personalized real-time information and services for visitors through mobile devices, cloud computing, AI, big data analytics, and IoT.
Sustainability concerns
Smart tourism can promote sustainable tourism practices and help destinations reduce their environmental impact and manage tourism flows more effectively.
Government 
policies & initiatives
Governments invest in smart tourism initiatives to promote tourism and innovation, such as smart cities, destinations, and R&D funding.
Changing consumer behavior
Tourists want unique and personalized experiences, expecting technology to improve convenience and enhance their travel.
Competition in the tourism industry
Smart tourism can help differentiate destinations and service providers in a highly competitive global tourism industry through innovative and high-quality offerings.
Download the App Now!
Experience the power of our smart tourism solution by downloading the SMIITY app. Discover personalized recommendations, real-time updates, and immersive experiences with only a tap of your finger.
Available for free on iOS and Android.
